GCLA General Meeting - Los Angeles

on Tuesday, 25 February 2014.

Save The Date: march 11, 2014, 6:00pm -10:00pm



Proud Bird Restaurant
11022 Aviation Blvd.
Los Angeles, CA 90045



cp logogrechmotors logointegrateitmediatiffanylogoncw smallSTOP-Bannerpenske squarestar fordphill ins logo small



6:00 pm: Registration / Networking / Vehicle Displays
7:00 pm: Welcome & Introduction
7:00 pm: Dinner Buffet - Cash Bar
7:00 pm – 10:00pm: Presentation and discussion period led by GCLA Treasurer Jack Nissim and 1st Vice President Kevin Illingworth 

Presentation & Discussion topics:

  1. 7:40pm - LAX Land-Side and other important airport updates
    • Selena Birk, Airport Manager III, LAX
    • Lieutenant Joaquin Mendes, LAX Traffic Services
    • Sergeant Jose Lozano, Motors/Commercial Enforcement
  2. 8:00pm - Meeting Sponsors - Promotional Updates
  3. 8:15-8:35pm - Risk Management Analysis of the 20 Most Typical Claims in the Livery Industry
    • Presented by: Leslie A. Dugan, ARM / Assistant Vice President / Western and Mid-West Territories / Philadelphia Insurance Companies
  4. 8:35-8:45pm - STOP Program
    • Presented by: Lee Martinez / Owner / TransCap Insurance
    • See how Safety Training Operators Program (STOP) can save money. GCLA members receive a special member rate for the STOP program. 
    • pdfSTOP Program Brochure
  5. 8:45-9:45pm - New SEO Verses Old SEO: Where to Focus Your SEO Strategy Moving Forward
    • Presented by: Marci Rosenblum / Integrate it Media Group

Leslie Dugan

Risk Management Analysis of the 20 Most Typical Claims in the Livery Industry.

leslie duganLeslie Dugan, ARM-from the Philadelphia Insurance Companies present an risk management analysis of the 20 most typical types of claims we see for the livery industry over the past year. The analysis will include both frequency and severity information to assist GCLA members in controlling their losses. Members may utilize this information to help concentrate their training efforts.

Assistant Vice President / Western and Mid-West Territories:
Sunbelt, Western, Northwest, Rocky Mountain, Central, Southwest, and North Central Region
27101 Puerta Real, Suite 200
Mission Viejo, CA 92691
This email address is being protected from spambots. You need JavaScript enabled to view it.
T: 949.330.2388
C: 949.309.6390

Ms. Dugan received her Bachelor of Science degree in Biochemistry from California Polytechnic University, San Luis Obispo, and has over 25 years of progressive risk management experience with Industrial Risk Insurers, Tokio Marine Management, and Philadelphia Insurance Companies.

Ms. Dugan is responsible for overseeing the Sunbelt, Western, Northwest, and Rocky Mountain Regions for Philadelphia Insurance Companies as well as internal and external strategic risk management initiatives. Her responsibilities include managing and monitoring all risk management activities, executing large account and risk improvement servicing, reviewing and monitoring all risk management recommendations, monitoring and trending losses, and developing technical and procedural risk management safety programs, policyholder training modules, and advanced technical bulletins.

Recent external strategic initiatives include a complete reorganization of the risk management website which included creation of "product" based risk management guidebooks and resources for all core products. Enterprise Risk Management Internal strategic accomplishments include development of integrated web based Risk Management Survey, Large Account, and QC Platforms which utilize internal data base systems. This effort has greatly increased department efficiency and uniformity of delivery. Leslie has an extensive background in consulting of public entities, schools, religious organizations, non-profits, hospitality, convention centers, distribution and transportation facilities, oil and chemical, warehousing, and manufacturing risks. Leslie has consulted with many Fortune 500 companies where she was responsible for preparing detailed "Highly Protected Risk" and multi-line evaluation reports utilizing applicable codes. She conducts risk management presentations and is responsible for providing annual account renewal summaries and development of NLE, PML, and MFL estimates. Leslie develops long term client relationships through proactive service and excellent communication. She holds the ARM - Associate in Risk Management designation. Ms. Dugan currently serves on the Board of the Society of Fire Protection Engineers (SFPE), Los Angeles Chapter, and is a full voting member of the National Fire Protection Agency (NFPA) and has been an active member of the Assistance League of Saddleback Valley.

Marci Rosenblum

New SEO Verses Old SEO: Where to Focus Your SEO Strategy Moving Forward!


Learn new tricks to getting your webpage listed on the top with Search Engine Optimization Strategies from Marci Rosenblum, GCLA Vendor and founder of Integrate IT Media Group.

marci rosenblumMarci Rosenblum is an award-winning designer, web developer, and marketing expert with more than 25 years of experience. Her extensive background branches to all areas of digital branding and promotion, including offline and online marketing, graphic design, direct response marketing, web design and development, internet marketing, SEO, video and mobile optimization, social media, sales, advertising, and more.

A graduate of the Art Center College of Design in Pasadena, California, Marci has a mind for marketing with an aesthetic eye. She went on to study web design under educator, and author Lynda Weinman of lynda.com; a prominent name in the industry. In 2003 Marci co-founded a successful web development company. Over the years she has helped numerous companies grow their brand and develop a presence in their field including such leading names as Samy's Camera, Surfaces USA, KLS Limousine Services, ERI Economic Research Institute, Citysearch, LiveUniverse Inc., and many others.

A dedicated professional who has the skills and experience to lead your business into the future, Marci Rosenblum is currently the President at INTEGRATE it Media Group in Southern California.

Pre-Registration discounts for this meeting apply if you register before March 10, 2014.
Members: $45.00, Non-Members:$65.00

Register on Tuesday, March 11, 2014 online or at the Door:
Members: $55.00, Non-Members:$65.00

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GCLA Spcial Event - A Day On The Hill

on Friday, 07 February 2014.

Save The Date

JANUARY 15, 2015 - 9:30am to 4pm


Government Affairs Consulting
1127 11th Street, Suite 700
Sacramento, CA 95814
(916) 552-6789

We are thrilled to have the opportunity to present:

Based on the success of last year's event and in order to keep the momentum moving forward on important issues that face all Owners and Operators within the transportation Industry, GCLA will hold our second annual GCLA's Day in Sacramento on Thursday, January 15, 2015.

We urge you to make time to attend this important day and help keep the momentum rolling!


GCLA Lobbyists, Gregg Cook and Rob Grossglauser, of Government Affairs Consulting, have arranged an incredible opportunity for GCLA to meet with the four (4) State Legislative Policy Committees that affect our Industry.

  • Assembly Committee on Utilities and Commerce
  • Assembly Transportation Commission
  • Senate Energy, Utilities and Communications Committee
  • Senate Transportation and Housing Committee

This is your opportunity to have an impact on Capitol Hill and speak directly with Committee Members on issues that matter to us as operators, owners, and business entities!

Individual Members may also have the opportunity to meet with their Regional Representatives to discuss pertinent issues to your area. To do this, please send the name of the Legislator with whom you would like to meet to This email address is being protected from spambots. You need JavaScript enabled to view it. no later than Friday, January 2, 2015.

Look up your Legislator

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on Thursday, 30 January 2014.

Save The Date: February 11, 2014, 6:00pm -10:00pm

sf crowne plaza


Crowne Plaza San Francisco International Airport
1177 Airport Road
Burlingame, CA 94010


6:00 pm: Registration / Networking / Vehicle Displays
7:30 pm: Welcome & Introduction
7:30 pm: Dinner Buffet - Cash Bar
8:30 pm – 9:30pm: Presentation and discussion period led by GCLA President Rich Azzolino and Director Gary Buffo with the

following topics:

1. PUC Updates
2. Uber
3. San Francisco Airport

Prices: $45.00 Members $55.00 Non-Members

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GCLA President Mark Stewart Signs Off On a Stellar Stint

on Tuesday, 31 December 2013.

markGCLA President Mark Stewart (2010-2013) was recognized by the GCLA on Dec. 10, 2013 for his service to the organization during its annual holiday party at The Proud Bird restaurant in Los Angeles.LOS ANGELES — The Greater California Livery Association holiday party and general meeting Tuesday December 10th had the usual fanfare and feel of an end-of-year celebration. There were plenty of food, drinks, desserts, gift giveaways, well wishes, lots of red, a big cake, and the Christmas tree in the corner.

But this year's party, attended by more than 190 members and guests, served as a graduation of sorts, and a reminder that a distinct period for the GCLA is coming to a close. It was the last party at The Proud Bird restaurant, site of Los Angeles meetings for the last eight years, and the last night President Mark Stewart ran the show.

Stewart's three years as President spans the most successful chapter in the history of the organization, founded in 1989. During his leadership, paid membership in the GCLA soared from about 135 in December 2010, when Stewart was elected President, to 306 as of Tuesday, a record high for the group. Fundraising reached new heights, propelled by the momentum of the annual GCLA Expo, the largest association gathering and vehicle and vendor event outside of a national trade show, and an annual poker night fundraiser. Stewart announced that the third-annual poker night on Nov. 9 at SoCal Penske Cadillac in Torrance raised $16,500.

 View the event image gallery in the full article. 

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Election Results for 2014 Board Members

on Friday, 06 December 2013.

election flag2014 election button

Election results are in and we have now listed the names for the 2014 Board of Directors. The 2014 GCLA Board of Directors will be holding its Annual Board of Directors Meeting and to elect the new Executive Board.

Congratulations to all of the Winners!

  • Chris Quinn
  • David Kinney
  • Rich Azzolino
  • Gary Buffo
  • John Raferty
  • Alex Darbahani
  • Perry Barin
  • Jack Nissim
  • Kevin Illingworth
  • Matt Strack
  • Anne Daniells
  • Ryan Silva
  • Lee Martinez
  • Steve Wood
  • Roy Durham
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GCLA Annual Holiday Party 2013

on Thursday, 21 November 2013.

GCLA 2013 Holiday Party



Happy Holidays to all of you. Place December 10, 2013 on your calendar and register online at www.gcla.org for the Annual General Meeting and Holiday Party at the Proud Bird Restaurant in Los Angeles. Entertainment provided by our resident D.J. Mark Regan, Door Prizes, food buffet, Plenty of networking opportunities, Vehicle displays and a recap of all the issues affecting the California ground transportation industry in 2013.

Please come out and celebrate our last GCLA Meeting and Holiday Party at the Proud Bird Restaurant which is "Officially" closing after being in business for 48 years. GCLA will also be presenting long standing service awards to a few retiring Board members. Plus the GCLA will present Achievement Awards to Operators and Vendors who have made valuable contributions to the association during the past 5 years.

The General Meeting and Holiday Party is Sponsored By:

southbay logocp logoCarmel nobackground
toyota fleet

Prices: $45.00 Members $55.00 Non-Members
If you Pre-Register by December 9, 2013

Prices:$55.00 Members $65.00 Non-Members
If you register on December 10, 2013

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GCLA Poker Tournament A Full House

on Thursday, 21 November 2013.

poker2013On the night of November. 16th, 65 limo industry card sharks sat down at the SoCal Penske Cadillac dealership to best themselves in the most recent Greater California Livery Association's (GCLA) annual poker fundraiser night.

It was the third time that the GCLA hosted this event. Organized by GCLA Director Kevin Illingworth, this tournament saw the premiere of its latest location in SoCal Penske Dealership in Torrance, Calif.

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San Diego GCLA Meeting Highlights

on Tuesday, 05 November 2013.

On October 22, 2013, The Greater California Livery Association GCLA hosted a Town Hall meeting to a small group of operators and vendors at Phils BBQ Event Center. The meeting featured a power point presentation of the upcoming San Diego Convention Center expansion and Tourism update from GCLA Director Steve Levin, CMP. San Diego Directors Steve Levin, Anne Daniell and GCLA President Mark Stewart met earlier in the day with the new San Diego
Airport Ground Transportation Director David Boenitz to discuss the issues facing the Charter industry at the airport. In particular the ongoing Green Conversion program, age limits, enforcement and a new transponder program. The GCLA goal is to clearly articulate Charter's hopes and concerns, in addition to a better understanding how best to work with David Boenitz and the San Diego Airport (SAN) with their imposed goals.

The town hall meeting was great for operators to interact with the GCLA leadership with a Q & A session
to better understand the current legislative bills SB 109 and SB 338 along the current decision by the California Public Utilities Commission CPUC to regulate the New Transportation Network Companies (TNC's) ride share providers such as Uber, Lyft, SideCar and others. The GCLA concerns have been that this new class, the TNC's must be operating on the same level playing as the charter industry. 5 revisions have been made during the review process by the CPUC and the GCLA is closely monitoring to see if all of these changes have a positive impact to the industry. In meantime Uber and Taxi Paratransit Association of California –TPAC have filed an Appeal to the CPUC decision.

GCLA issues its response to SB 109 and SB 338.

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Sacramento GCLA Meeting Highlights

on Monday, 04 November 2013.

On October 23, 2013, over 90 participants attended the Sacramento Chapter of the Greater California Livery Association (GCLA) meeting hosted by API Global Transportation in West Sacramento. The meeting featured key speakers from the California Public Utilities Commission and the California Highway Patrol as well as legislative updates by GCLA board members. The agenda included affiliate networking, a new vehicle display showcase, a legislative industry update, and an educational segment.

The educational segment of the program included presentations by Cindy McReynolds for the PUC and Don Callaway of the CHP. Ms. McReynolds spoke on the operational procedures and processes of the PUC and provided guidance on best practices in working with the organization to improve and maintain compliance. Mr. Callaway covered annual CHP inspections and tips to ensure efficient and timely reviews. At the conclusion of his presentation, Mr. Callaway enlightened the audience on the motor vehicle code pertaining to the restrictions on transporting minors to and from school sponsored events, including proms.


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GCLA Expo and Tradeshow is another resounding success in 2013

on Friday, 01 November 2013.

entranceThe red carpet rolled out once again for operators attending the annual Greater California Livery Association Expo and Trade Show, where more than 40 industry vendors and 275 attendees, including top automakers, showcased their products and services to GCLA members and guests. The Greater California Livery Association Expo and Trade Show featured the most chauffeured vehicles and buses on display outside of a major industry trade show, offering operators in California and beyond a unique opportunity to sample vehicles and make key fleet buying decisions.

Representatives from Ford Fleet & Livery Vehicles, The Official Partner for the GCLA Expo and Trade Show, along with South Bay Ford and Star Ford brought their MKT Town Cars, MKS and Navigator SUVs to greet attendees along the red carpet entrance. Several MKT Town Car stretch limousines, built by various coach builders, were also on display.


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GCLA Response to SB 109 and SB 338

on Wednesday, 23 October 2013.

The Greater California Livery Association (GCLA) is dedicated to promoting and protecting California's chauffeured transportation industry and its passengers.

As a result of a horrific incident this past May on the San Mateo Bridge, California now has new requirements on stretched limousines with a seating capacity of 9 or less passengers. The catastrophic incident claimed the lives of 5 women and the legislature responded with the passage of Senate Bill 338 (Hill) and Senate Bill 109 (Corbett), both relating to limousine safety.

Senate Bill 109 by Senator Ellen Corbett was signed by the Governor and becomes law on January 1, 2014. Senate Bill 338 was vetoed by the Governor, but in his veto messaged he encouraged the legislature to return a corrected bill in 2014.

Initial versions of both pieces of legislation applied new rules and regulations to any charter party carrier vehicle with a seating capacity of less than 9 passengers, including sedans and SUVs. GCLA's first task was to educate policy makers to change the legislation on which vehicles should included and which vehicles should not be included. GCLA successfully eliminated SUVs and town cars from the new push-out window, fire extinguisher and inspection requirements. The bills were amended so that the requirements were solely on modified or extended (stretched) vehicles with a seating capacity of 9 or less passengers.

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GCLA General Meeting - San Diego

on Monday, 14 October 2013.

Save The Date: October 22, 2013

Sponsored by
Transcap insurance

TransCap Banner 650X150



Phils BBQ Event Center
3750 Sports Arena Blvd
San Diego, CA 92110
Phone: 619.226.6333


6:00 pm -7:30 pm: Registration / Networking / Vehicle Displays

7:30 pm: Introduction - GCLA Director Steve Levin

7:30 pm: Dinner Buffet - Cash Bar

8:30 pm - 9:30 pm: Presentation and discussion period led by GCLA President Mark Stewart and Director Steve Levin with the following topics:

    1. San Diego Convention Center Expansion and Tourism Authority Update: Steve Levin
    2. San Diego Airport News regarding Charter / Livery Operators- Steve Levin / Anne Daniells
    3. SB 109 and SB 338 Update- Mark Stewart
    4. CPUC Proposed Decision on the New Transportation Network Companies (TNC's) Discussion: Q & A led by Mark Stewart

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GCLA - Meet & Greet in Sacramento

on Sunday, 06 October 2013.

There is going to be a GCLA sponsored Meet and Greet event, in Sacramento, on Wednesday, October 23, 2013. It will be hosted at API Global Transportation and there will be food and beverages. 

GCLA Meet and Greet - Sacramento

Location: API Global Transportation
Start Date & Time: 2013-10-23 06:00 pm
End Date & Time: 2013-10-23 09:00 pm
Price: Free

Speakers from the California Highway Patrol and the California Public Utilities Commission will be making a presentation. Legislative update on SB109 and SB338 along with a discussion on the recent CPUC hearing on mobile APPS.

This is would be a great time to invite a neighboring limousine operator who is not already a member of GCLA. Please Register Online and there is No Charge to all attendees!!!!!!

Sponsored by:

coachwest logo grechmotors logo

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